Microsoft on Tuesday released Sales Copilot, a generative AI-supported tool that lets sellers generate text for emails and automate CRM tasks. The tech giant also unveiled new tools for its CDP, ...

Chase for Business, a leading financial services provider for small businesses, has announced the expansion of Customer Insights, an interactive business intelligence platform that uses the power of ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Following a successful launch to Chase Payment Solutions clients, the ...

Centralizing customer insights has many benefits—and leading companies are recognizing this by creating insights centers of excellence or embedded, connected teams. With a unified structure in place, ...